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One of the popular DTH platforms in the country Sun Direct DTH It has a long list of channels. If you want to add a new channel or remove a channel from your channel package, it is very easy. Especially when you are not watching a channel, it is better to remove it from the channel pack as you will not have to pay for that channel. In Sun Direct DTH Call, SMS, Website with the help of etc. add and remove channels Can.
DTH company | Sun Direct |
SMS number | 9600058585 |
missed call number | 7601012345 |
customer care number | 1800 103 7575, 1800 123 7575, 76010 12345 |
Website | https://www.sundirect.in |
In this article:
How to add channel in Sun Direct DTH
Adding channels to Sun Direct DTH is easy. There are different methods for this. Let us know about them…
How to add channels online in Sun Direct DTH?
step 1: To add the channel, first go to the official website of Sun Direct DTH (https://www.sundirect.in/) will have to be visited.
Step-2: Here at the top you will find 'My Account' option will appear, click on Click Do it.
Step-3: Register yourself now Mobile Number, Smart Card Number or Consumer ID Number Sign in using .
Step-4: After this you subscription pack You will have to go to that page. Then you can choose your favorite bouquet or Ala-Carte (Add-on) Channel Select the channel you want to associate with the channel pack. then to pay Progress Click on. After payment the channel will be added to your pack.
How to add channel in Sun Direct DTH through SMS?
It is easy to add channels in Sun Direct DTH through SMS also. Follow these steps…
step 1: First in your phone messaging app Open it.
Step-2: then you
How to add channels in Sun Direct DTH through call?
If you want to add channels through call, then you have to call the customer care number:
step 1: To add a channel you 1800 103 7575 Or 1800 123 7575 Call at.
Step-2: If you wish, optionally register your mobile number 7601012345 You can request for callback by sending a missed call.
Step-3: Then you have to tell the customer care executive the number of the channel you want to add. Then by following the given instructions you will be able to add the channel easily.
How to delete channel in Sun Direct DTH
You can also remove channels in Sun Direct DTH online, through SMS or through call.
How to delete Sun Direct DTH online channel?
step 1: Sun Direct DTH official website (https://www.sundirect.in,) after visiting 'My Account' Go to that option.
Step-2: this register Mobile Number, Smart Card Number or Consumer ID Number Sign in using .
Step-3: then you Subscription pack pages will go on. After this, select the channels which you want to remove. its times 'Confirmed' By clicking on it you can remove it from your channel pack.
How to remove channels through SMS in Sun Direct DTH?
step 1: First of all, open the messaging app in your phone.
Step-2: after this DROP
How to remove channels through call in Sun Direct DTH?
step 1: To remove a channel 1800 103 7575 Or 1800 123 7575 You can call at.
Step-2: If you wish, optionally register your mobile number 7601012345 You can request for callback by sending a missed call.
Step-3: Then you have to tell the customer care executive the number of the channel you want to remove from the pack. Then by following the given instructions the channel will be removed easily.
Questions and Answers (FAQs)
How to subscribe to Sun Direct Bouquet/A-la-Carte?
You can add Sun Direct Bouquet, Broadcaster Bouquet or specific channels (a-la-carte) to any base package.
How to activate a channel or bouquet through the website:
- Login to Sun Direct account using RMN/SMC/CR-ID.
- Then go to the subscription pack page and select the channel from the bouquet/a-la-carte (add-on). Now after making payment click on proceed.
- To activate A-la-Carte through SMS send SMS in the below format to 9600058585.
ADD
- To deactivate A-la-Carte via SMS send SMS in the below format to 9600058585.
DROP
- To activate Bouquet via SMS send SMS in the below format to 9600058585.
ADD
- To deactivate Bouquet via SMS send SMS in the below format to 9600058585.
DROP
How to reset the password in Sun Direct?
Here you can easily reset the password. For this follow the steps given below…
- Login using RMN/SMC/CR-ID on My Account page.
- Select Forgot Password.
- Generate and verify OTP (One Time Password) received on your registered mobile number.
- Enter the new password and confirm it. Then click on submit.
Note One Time Password cannot be used to sign in to a Sun Direct account.
How to change the name and address in your Sun Direct account?
To change user name and address you need to call customer care helpline number. 76010 12345 Will have to call.
How to edit or change your registered mobile number?
To change your RMN i.e. Registered Mobile Number, follow the steps given below:
- Login to My Account using RMN/SMC/CR-ID.
- Click on My Profile from the menu button on the top right corner.
- Enter your password and then select Submit.
- Click on Change Mobile Number button on My Profile page.
- Enter the new register number, password and then click on submit.
What should I do if a channel is not working?
In some cases, you may see an air code or message on your TV screen.
This message may be caused by one of the following:
The channel is not included in your existing Bouquet/A-la-Carte. Or if the set-top box is having trouble communicating with the satellite, it displays the following error codes.
E-16
E-017
E-19
E-100
E-101
If it is raining heavily, wait until it stops. If there is no weather issue, but you still see the above codes, then you can resolve the issue by refreshing your set-top box.
How to refresh your Sun Direct set-top box or receiver?
You can follow the steps below to refresh your receiver box or resolve the issue?
- Turn on your box and go to channel 64
- www.sundirect.in Go to and visit the help section. Click on “Refresh here to watch subscribed channel if it shows error” in the help section.
- Verify your Sun Direct account details using registered mobile number/smart card or CDSN number/CR-ID.
- Select Air Code from the drop-down menu and click REFRESH.
- Are you still facing problems after this? Then you can call the customer care number or lodge a complaint.
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