BSNL launches this special service, now all the work will be done in a jiffy

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State government-owned company BSNL is giving tough competition to both Airtel and Jio through its prepaid recharge. At the same time, now BSNL has also launched its WhatsApp Chatbot service to improve the customer experience, in which customers can avail many services through WhatsApp. This means that now customers will be able to get answers to any complaint or question in seconds.

BSNL Tamil Nadu has informed through a post on

In this, users will have to choose the option available only by sending Hi on WhatsApp. With this initiative BSNL is working to improve the customer experience for its customers.

How to use BSNL Chatbot?

To start a conversation with customers, all you have to do is send WhatsApp ‘Hi’ to number 18004444. You can also access it through this link.

Will you get benefit from these services?

The chatbot also allows you to download the bill as a PDF. At the same time, through the new chatbot, you can book a new fiber connection for yourself. Apart from this, through this, bill details can also be checked and payment can be made as well.



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