Partnership between JioMart-Meta, now shopping will be done through WhatsApp

Meta and Jio platforms on Monday launched a first-of-its-kind end-to-end shopping experience on WhatsApp. Customers in India can now shop from JioMart through the WhatsApp app only. They can browse JioMart’s grocery catalog inside the app, add items to the cart and even make payments to complete the purchase from within the app. Reliance Industries Chairman and Managing Director Mukesh Ambani announced in the 45th Annual General Meeting (AGM) that Jio is also going to launch 5G services in India by October.

According to a press statement from Jio, JioMart will now be accessible on WhatsApp and through this, customers will be able to shop from within WhatsApp. Customers only on WhatsApp app JioMart number You have to send ‘Hi’ message to (+917977079770) and after that they will have the complete catalog of goods. The launch is part of the strategic partnership between Meta and Jio Platforms, which was announced in 2020.

The company said the JioMart experience on WhatsApp will “revolutionize the way millions of businesses across the country connect with their consumers, while bringing unparalleled simplicity and convenience to people’s shopping experience.”

At the event, Isha Ambani, who was introduced by Mukesh Ambani as the lead of Reliance Group’s retail business, also showed a demo of the JioMart bot. JioMart-WhatsApp users can use WhatsApp Pay, Cash on Delivery (COD) and other payment options. JioMart’s WhatsApp bot is built by Haptik.

Apart from this, Reliance Jio has also announced that the company will launch 5G service in India by October. The country’s largest telecom operator also announced an investment of Rs 2 lakh crore to roll out 5G connectivity in Mumbai, Delhi, Chennai and Kolkata by Diwali. Apart from this, the company has also confirmed that the nationwide rollout of 5G network will be done by December 2023.