How to stop UPI payment from the related bank account in case of loss of mobile phone

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Deactivating UPI payments becomes very important when the mobile phone is lost. Unified Payments Interface (UPI) has become a major payment system in India, with over 2,800 million UPI transactions in June. From bill payments to transferring money from one bank account to another, UPI can be used for most tasks. All major commercial banks in the country support UPI as part of the collective goal of transforming India into a digital economy.

But with the promotion of digital payments, it has also become important for the users to understand what they should do to save their hard-earned money.
If you lose your mobile phone then it becomes very important for you to deactivate UPI payments from your linked bank accounts. In this article we are explaining those steps in detail.

How to deactivate UPI payments in case you lose your mobile phone

Before moving on to the steps on how you can deactivate a UPI transaction if you lose your mobile phone, it is important to note that you should not share your UPI PIN or any other sensitive details with anyone during the process. Needed

  1. Block your phone number by calling the customer care service of your mobile network operator. This will prevent thieves from initiating transactions using your SIM card or lost mobile phone. You may be asked to provide your personal details such as your full name, billing address, and last recharge or bill amount paid for verification before your request can be processed.
  2. To block your phone number from your account, call your bank helpline and ask to disable the UPI service.
  3. File an FIR about losing your mobile phone. This can be easily done online for residents of most states in India.

A FAQ page on the National Payments Corporation of India (NPCI) site (FAQ page) explains how to block a mobile number. This can then be helpful in case the mobile phone is lost. However, there is no workaround available on the site by which the user can block his UPI access.

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