Big flaw revealed in Truecaller app, made its users sign up for payments service without permission

Many users on Twitter have complained that Truecaller is signing them up for its UPI payment service Truecaller Pay without their permission. After complaints by users, the company issued a statement in its defense saying that a bug has been found in the latest version of the app which is affecting the payment feature.

True Caller further said that this is a bug and we have closed this version of the app so that other users will not be affected by this problem. The company apologized and said that this version has not passed our quality standards. After receiving complaints from users, the company took immediate action and released a new version in which this problem has been fixed.

For all the users who have been affected by this problem, a new version has been released with the fix and you will also get the update soon. Till the time the update is received, users can re-register by going to the menu section of the app. A Twitter user tagging True Caller and company officials this morning said that he received a text message on his phone that True Caller tried to register with a bank account for its payment service.

@TruecallerHelp @Truecaller latest Android version 10.41.6 automatically sends SMS from my SIM to register my UPI Bank A/C to Truecaller pay without my consent the moment I updated to the latest version of the app.
This is quite unacceptable & serious breach of privacy policy.

— Raj Kapoor (@rajkapur44) July 30, 2019

@Truecaller
Dear Truecaller without my permission how can u register my bank for UPI.

This is totally unauthorized step you did.@CyberDost pls look into this.

— Neelkamal (@NeelkamalGilani) July 30, 2019

was truecaller trying to scam its way into getting my UPI details this morning? the app automatically started and said there was a registration error and i got a notification from ICICI

— Nishtha Kanal Revankar (@RootKanal) July 30, 2019

Since complete setup required manually entering the UPI PIN and other information, no one’s registration was completed. But still the user received messages that your registration for the UPI app has started, if you have not done this then inform the bank about this. After receiving the message, users complained about this problem on Twitter.

According to the company, version number 10.41.6 of True Caller for Android was released on July 24, in which the problem of self-registration has come to light. The company has resolved this problem by closing version 10.41.6 and releasing a new version in the Google Play Store.